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BYD: not only 315, but also 365
Seetao 2022-03-20 13:44
  • 315 is a festival for consumers, a test for operators, an action for the country, and an unchanging commitment and waitingBYD forklifts.
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"3.15" - Selecting such a day as the "International Consumer Rights Day" is to expand publicity, promote cooperation and exchanges between consumer organizations in various countries, attract attention on an international scale, and promote consumer protection activities. As Rodafang Parkin, president of the International Consumers Union, said: "Consumer organizations in every country should be included in the worldwide struggle for the protection of consumer rights." When this struggle continues every day At that time, we choose a day every year so that our voice for consumers can be heard in all aspects, and to gain the spiritual motivation to work hard for future tasks.

On this day, let us turn our attention to the forklift market. According to the latest "2021 Domestic and Foreign Industrial Vehicle Market Overview" released by the Industrial Vehicle Branch of China Construction Machinery Industry Association, "In 2021, the data of 7 industrial vehicle associations around the world will be integrated. The total sales volume in the global forklift market reached 1,969,410 units, and the total sales volume in the Asian market reached 1,005,513 units, an increase of 24.44% and 24.93% respectively over 2020. Among them, a total of 785,965 units were sold in the Chinese market (783,619 units according to the statistics of the China Industrial Vehicle Association) , an increase of 26.76% year-on-year in 2020, and continues to rank first in the world, accounting for 78.17% of the total sales in the Asian market and 39.91% in the world market."

The forklift market is booming. As a leader in the field of new energy forklifts, BYD forklifts have, since the beginning of its establishment, started from the perspective of customers, protected the legitimate rights and interests of consumers, established a good reputation and enhanced social credibility. important position in the development of the enterprise.

At the technical level, BYD forklifts dare to take the lead. The BYD lithium iron phosphate batteries carried by its lithium-ion forklifts have no heavy metal pollution and zero emissions during use, and there is no exhaust pollution from internal combustion forklifts. It also avoids traditional lead-acid battery forklifts. The problem of acid mist emission has no impact on human body and storage environment. BYD forklift also has self-developed BMS power management system and advanced full AC motor, and is equipped with highly intelligent electronic control system, which minimizes the energy consumption of the forklift, and its characteristics of fast charging and strong kinetic energy are also to a certain extent. It saves operation and maintenance costs for customers and meets the green environmental protection requirements of high efficiency and low consumption. In addition, BYD forklifts can also meet the exclusive customization needs of customers, such as in the paper industry, strengthen the dustproof function of the body, prevent paper scraps from being drawn into the bottom of the vehicle, and improve the passability of the vehicle, etc., according to the actual use conditions. Tailor-made" is also a highlight of BYD forklifts.

At the service level, BYD forklift always adheres to the service concept of customer first, thinks about what customers think, takes customers as the center, and continuously improves and perfects the process. It can provide customers with comprehensive support such as demand analysis before car purchase, model selection advice, use training after car purchase, irregular return visits, on-site service, etc. At the same time, the standardized management of service operations also ensures the most reliable and trustworthy services. In addition, the service targets not only end customers, but also channel partners. BYD forklifts provide support for prototype vehicles, trial vehicles, etc., and provide corresponding support in market promotion. Partners who serve the channel well also play a catalytic role in serving the final customers well. In terms of after-sales service, BYD forklifts also provide long-term warranty services, deal with relevant problems arising from the operation process in a timely manner, and arrange personnel to maintain the vehicles on a regular basis. This one-stop humanized service also makes customers more interested in BYD forklifts. Buy with confidence and use comfortably.

The purchase and use of BYD forklifts bring consumers not only surprises and benefits, but also the experience and harvest of rights protection. From the sublimation of technology to service, from the care of vehicles to people, BYD forklifts have confirmed their actions towards customers. initial commitment. Although there are 365 days and nights in a year, we hope that "every day is 3.15" to protect the rights and interests of consumers!Editor/XuNing

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