Recently, Shantui Customer Service Center joined hands with authorized agents Sichuan Shantui, Zhejiang Shantui, Fujian Shantui, Yunnan Yuntui, and Hubei Shantui to carry out grade certification for their overhaul workshop qualifications. According to Shantui's relevant qualification standards for agent overhaul workshops, the above five agent overhaul factories that meet the standards are awarded 4A level certification.
By the end of 2022, the number of main equipments will be about 10 million units, and the aftermarket business will show a strong growth momentum at the same time. Shantui Co., Ltd. Customer Service Center will increase investment in agent service network, service timeliness, and repair skills. Repair and refurbishment standards for related products, standardize and guide the sustainable development of repair and refurbishment services for authorized agents, support and improve agents' work on second-hand mobile phone repair, certification, training, and warranty services.
During the unveiling ceremony, the leaders of various departments jointly pulled the red silk to unveil the certification sign, which symbolized the official operation of the Shantui certified agent maintenance workshop!
In the future, Shantui will, in accordance with the relevant qualification standards, carry out level certification for agents who meet Shantui's overhaul qualification standards, and provide more customers and agents with professional technical design and after-market services, second-hand mobile phone evaluation and refurbishment business, enabling users to benefit from Shantui brand products while enjoying intimate professional services with more peace of mind.
In recent years, Shantui has always regarded the overhaul capacity building of its agents as a top priority. At the same time, take good care of every Shantui user. They not only take the daily maintenance within the warranty as their own responsibility, but also extend the display of equipment overhaul capabilities with a long-term and developmental perspective.
Shantui always adheres to customer-centricity, always thinks about solutions from the perspective of customers, meets customers' needs, wins customers' recognition, and provides customers with services throughout the life cycle. The first batch of overhaul workshop certification kicked off the prelude to supporting dealers to carry out maintenance and remanufacturing business, and opened a new era of efficient service for Shantui.
Shantui Customer Service Center is committed to cooperating with the most experienced maintenance service agents, aiming to respond to customer needs in a timely manner, provide customers with high-quality and considerate services, and ensure that Shantui brand products achieve the highest attendance rate and the best operating economy . Editor / Zhao E
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