According to a market intelligence company, artificial intelligence spending will grow rapidly in the next four years. By 2025, companies will invest more than 769 billion riels (US$204 billion) in this technology each year.

International Data Corporation (IDC) analysis estimates that spending on artificial intelligence will increase by nearly 140% from $85.3 billion in 2020. Retail and banking will lead the market, and artificial intelligence will be used to improve customer service facilities for shoppers and detect threats and fraud in financial services. Ritu Jyoti, IDC's vice president of artificial intelligence and automation research, claimed that the global pandemic is "a catalyst for innovation, growth and business transformation."

She said: Today, artificial intelligence expertise is more focused on developing commercial applications to optimize the efficiency of existing industries. Accelerating the adoption of artificial intelligence and the popularization of intelligent and intuitive ML/DL machine learning/deep learning algorithms will give birth to the creation of new industries and business segments, and in general, will trigger new business profit opportunities.

Keywords: artificial intelligence, 5G, data center

According to IDC's "Global Artificial Intelligence Spending Guide", the two industries that spend the most in all industries are automated customer service agents, sales process recommendations, and automation. IDC estimates that these expenditures will account for $15.9 billion of all artificial intelligence expenditures this year, accounting for more than 18% of all artificial intelligence expenditures.Editor/XuNing